Effective Date: November 15, 2025

This Privacy Policy describes how Midwest Policy Advocates LLC (“we,” “us,” or “our”), which operates both a licensed public adjusting service and a professional construction/restoration business, collects, uses, and discloses information when you visit our website, submit a claim review request, or use our services.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Information”).

A. Information You Provide Directly

When you request a free claim review, contact us, or sign a service agreement, you may provide the following Personal Information:

• Contact Information: Name, email address, phone number, and physical property address.

• Claim Details: Information about your property damage, the date of loss, your insurance company, and the current status of your claim (e.g., new, underpaid, or denied).

• Communication Content: Records of correspondence, including emails and chat history.

B. Information Collected Automatically (Usage Data)

When you visit our website, we automatically collect certain information about your device and activity:

• Log Data: IP address, browser type, internet service provider, referring/exit pages, and the date/time stamps of your visits.

• Device Information: Type of device, operating system, and unique device identifiers.

• Location Information: General location information (such as the city or state) derived from your IP address.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• Service Delivery: To assess your property damage, evaluate your insurance policy, provide public adjusting services, and coordinate construction or restoration work.

• Communication: To respond to your inquiries, schedule appointments, and provide updates regarding your claim or project status.

• Marketing and Promotions: To send you promotional materials, company news, and information about special offers, consistent with your stated preferences.

• Website Improvement: To monitor and analyze trends, usage, and activities on our website to improve performance and user experience.

• Compliance and Legal: To comply with legal obligations, enforce our terms and agreements, and protect the rights and safety of our clients and our business.

3. Disclosure of Your Information

We do not sell your Personal Information. We may share your information with the following parties:

• Service Providers: Third-party companies that perform services on our behalf, such as IT hosting, analytics processing, and email delivery. These providers are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing services to us.

• Professional Advisors: When necessary for a claim or restoration project, we may share relevant information with third-party professionals such as legal counsel, engineers, or material suppliers.

• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure public safety.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like browser web storage and web beacons) to collect information about your browsing activities. Cookies help us remember your preferences, understand how you interact with our site, and improve our services. You can typically adjust your browser settings to reject cookies, but doing so may impact the functionality of the website.

5. Security

We implement reasonable physical, technical, and administrative security measures designed to protect your Personal Information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

6. Your Rights and Choices

You have the following rights regarding your Personal Information:

• Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those messages or by contacting us directly.

• Access and Correction: You may have the right to request access to or correction of the Personal Information we hold about you.

7. Changes to this Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Midwest Policy Advocates LLC 1627 IL-78, Jacksonville, IL 62650 Phone: (217) 243-5872